CLIENT OVERVIEW
ShieldLife Insurance, a leading provider of life and health insurance, serves millions of customers nationwide. As the company grew, communication and collaboration became increasingly challenging across its offices and remote workers
BUFS IT’s implementation of Microsoft 365 has been a game-changer for ShieldLife Insurance. The enhanced collaboration tools have brought our teams closer together, even as we’ve expanded our remote work capabilities. The security and compliance features give us the confidence that our data is protected, and our operations are fully compliant with industry standards. We’re now more efficient and better equipped to serve our customers.”
— James Bennett, CIO, ShieldLife Insurance
CHALLENGES
INEFFICIENT COMMUNICATION TOOLS Outdated and fragmented communication tools
COLLABORATION BARRIERS Lack of centralized tools for file sharing and project management
DATA SECURITY CONCERNS Growing need for protecting sensitive information and ensuring compliance
SCATTERED PRODUCTIVITY TOOLS Different software versions led to compatibility and process standardization issues
SOLUTIONS BY BUFS IT
1. M365 IMPLEMENTATION
MICROSOFT TEAMS Centralized hub for chat, video meetings, and file sharing
ONEDRIVE FOR BUSINESS Secure cloud storage for real-time document collaboration
SHAREPOINT ONLINE Central repository for company-wide documents and project management
EXCHANGE ONLINE Secure and reliable email system with advanced threat protection
2. SECURITY & COMPLIANCE
DATA ENCRYPTION & MFA Enabled across all services to protect sensitive data
COMPLIANCE CENTER Managed data retention, audit logs, and eDiscovery
CONDITIONAL ACCESS POLICIES Restricted resource access based on location, device, and role
3. TRAINING & SUPPORT
Conducted workshops and webinars for employees to maximize M365 features
Ongoing support through a helpdesk and follow-up sessions
RESULTS
ENHANCED COLLABORATION Teams and SharePoint boosted collaboration across locations
IMPROVED COMMUNICATION Teams reduced email clutter and improved connectivity
INCREASED PRODUCTIVITY Standardized tools enabled efficient workflows
STRENGTHENED SECURITY M365’s robust security features protected sensitive data and ensured regulatory compliance