CLIENT OVERVIEW
City Fire & Rescue Services (CFRS) is a large metropolitan public safety organization managing fire prevention, emergency response, and disaster management. CFRS relies on technology to coordinate its operations across multiple fire stations and emergency units
Working with BUFS IT has transformed how we operate at City Fire & Rescue Services. Their strategic guidance and expert implementation have given us the tools we need to respond faster, communicate more effectively, and protect our community with greater efficiency. The new mobile solutions have been particularly invaluable for our first responders, enabling them to access critical information on the move. We couldn’t be more pleased with the results.”
— Mark Thompson, Chief Information Officer, City Fire & Rescue Services
SOLUTION BY BUFS IT
1. IT ASSESSMENT & ROADMAP BUFS IT assessed CFRS’s IT infrastructure and developed a roadmap to modernize hardware, integrate systems, and improve mobility.
2. SYSTEM MODERNIZATION Upgraded hardware, improved network infrastructure, and implemented a unified data management system.
3. MOBILITY SOLUTIONS Deployed mobile tools for first responders to access real-time data and communication.
4. COMPLIANCE & SECURITY Ensured all systems complied with public safety standards and implemented robust security measures.
5. TRAINING & SUPPORT Provided comprehensive training for IT staff and first responders.
RESULTS
ENHANCED EFFICIENCY Modernized systems reduced response times and improved communication.
IMPROVED DECISION-MAKING First responders gained real-time data access for better decision-making.
INCREASED COMPLIANCE CFRS met all public safety regulations and secured sensitive data.
SCALABILITY New infrastructure allowed for future growth and technological advancements.